Cancellation Policy
Last Updated: February 21, 2025
Thank you for choosing snike.in, operated by SNIKE AAPARELS PRIVATE LIMITED. This Cancellation Policy outlines the terms under which you may cancel an order placed on our website. Please read this policy carefully before proceeding with your purchase.
1. Cancellation by Customer
You may cancel your order under the following conditions:
- Before Shipment: Orders can be cancelled free of charge if the request is made before the order is shipped. To cancel, please contact us immediately at info@snike.in or call +91 70848 69894 with your order number.
- After Shipment: Once the order has been shipped, cancellation is no longer possible. However, you may return the product as per our Return Policy after delivery.
Please note that cancellation requests must be submitted within 24 hours of placing the order if the order has not yet been processed or shipped.
2. Cancellation by SNIKE AAPARELS PRIVATE LIMITED
We reserve the right to cancel your order under the following circumstances:
- Non-availability of the product in stock.
- Incorrect pricing or product information due to technical errors.
- Suspected fraudulent activity or payment issues.
- Failure to verify customer details or delivery address.
If we cancel your order, you will be notified via email or phone, and any payment made will be refunded in full within 7-10 business days as per our Refund Policy.
3. How to Request a Cancellation
To request a cancellation:
- Email us at info@snike.in with your order number and reason for cancellation.
- Call us at +91 70848 69894 during business hours (Monday to Saturday, 10:00 AM - 6:00 PM IST).
We will confirm the cancellation via email once processed. If the order has already been shipped, we will inform you accordingly.
4. Refunds on Cancellation
If your cancellation request is approved before shipment, the full amount paid will be refunded to your original payment method within 7-10 business days. For detailed refund terms, please refer to our Refund Policy.
5. Non-Cancellable Orders
Customized or made-to-order products are non-cancellable once production has begun. This will be clearly indicated at the time of purchase.
6. Contact Us
For any questions or assistance with cancellations, please reach out to us:
- Email: info@snike.in
- Phone: +91 70848 69894
- Address: Plot No. 6, Ram Nagar, Rai, Haryana 131029, India
7. Governing Law
This Cancellation Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in Sonipat, Haryana, India, as outlined in our Terms and Conditions.